The first time I encountered ECMMS Services Inc, I was struck by the company’s comprehensive approach to supply chain management and its connection to one of the world’s largest electronics manufacturers. In my analysis of this logistics and services provider, I have found that ECMMS Services Inc represents a significant player in the reverse logistics and supply chain solutions space, offering a wide range of services that support major brands across multiple industries. From my perspective, understanding ECMMS Services Inc requires us to explore its corporate structure, service offerings, operational footprint, and the value it brings to the electronics ecosystem.
Based on the available evidence, ECMMS Services Inc is a subsidiary of Foxconn GSSD that was founded in 2011 to offer tailored supply chain solutions across North America . Headquartered in Houston, Texas, the company specializes in end-to-end reverse logistics, repairs, refurbishments, warehouse solutions, and customer support for electronic products . Let us consider the full scope of what this company offers: forward logistics optimization, full-cycle returns management, direct-to-customer order fulfillment, material management, warehouse operations, screening and testing, kitting and packing, and OEM-certified repairs .
Understanding ECMMS Services Inc: Corporate Overview
In my analysis, ECMMS Services Inc is best understood within the context of its parent company, Foxconn GSSD. Foxconn is one of the world’s largest electronics manufacturers, known for producing devices for major technology brands. ECMMS Services Inc serves as a crucial extension of Foxconn’s capabilities, focusing on the post-sale lifecycle of electronic products.
Founding and History
Based on the available evidence, ECMMS Services Inc was founded in 2011 . The company’s establishment reflects a strategic move to capture the growing demand for reverse logistics and aftermarket services in the electronics industry. The company has grown significantly since its founding, developing a reputation for reliability and industry compliance .
Corporate Headquarters and Locations
The company is headquartered at 8845 Fallbrook Dr., Houston, TX 77064, USA . This Houston location serves as the central hub for the company’s North American operations. The company also has a presence in other locations, including Sandston, Virginia, where job postings indicate the company operates [citation:7, 9, 12]. The company is registered in California with an address at 1320 Valley Vista Dr Ste 204, Diamond Bar, CA 91765 .
Certifications and Compliance
ECMMS Services Inc holds several important certifications that demonstrate its commitment to quality and operational safety :
| Certification | Purpose |
|---|---|
| ISO 9001 | Quality management systems |
| ISO 14001 | Environmental management |
| OSHAS 18001 | Occupational health and safety |
| ESD 20.20 | Electrostatic discharge control |
These certifications are particularly important in the electronics industry, where quality control and electrostatic discharge prevention are critical concerns. In my view, the company’s investment in these certifications reflects a commitment to meeting the high standards required by major electronics brands.
Core Services Offered by ECMMS Services Inc
Based on the available evidence, ECMMS Services Inc offers a comprehensive suite of services designed to support the entire lifecycle of electronic products . Let us examine each of these service categories in detail.
Forward Logistics
Forward logistics solutions are designed to optimize supply chains and reduce costs using a unified platform for inventory and shipping across the U.S. . This service helps clients streamline their outbound logistics operations, reducing inefficiencies and improving delivery times.
Reverse Logistics
One of the company’s core strengths is its full-cycle returns management . This includes:
- Customer support for returns
- Returns processing
- Testing and diagnostics
- Replacement management
- Repairs
- Outbound handling
In my view, the reverse logistics capability is particularly valuable in the electronics industry, where product returns and warranty management are significant operational challenges. By providing comprehensive returns management, ECMMS Services Inc helps clients reduce costs and improve customer satisfaction.
Order Fulfillment
The company provides direct-to-customer shipping with order tracking, inventory control, kitting, and pick-pack-ship services for leading brands . This service is essential for e-commerce operations and direct-to-consumer sales channels.
Material Management
Material management services include planning and sourcing solutions to reduce excess stock and eliminate material shortages, with approved vendor compliance . This service helps clients optimize their inventory levels and reduce carrying costs.
Warehouse Management
ECMMS Services Inc offers end-to-end warehouse operations including receiving, inventory monitoring, replenishment triggers, and automated reports . This comprehensive approach to warehouse management helps clients maintain accurate inventory visibility and efficient operations.
Screening and Testing
The company provides multi-level testing from visual inspection to complex diagnostics, counterfeit detection, and data reporting via online platforms . This service is critical in the electronics industry, where product quality and authenticity are paramount.
Kitting and Packing
Build-to-order kitting, labeling, and small parts assembly are tailored for local and international regulatory standards . This service supports clients who need customized packaging and assembly solutions.
Repair Capability
One of the most important services offered is OEM-certified repairs for consumer, commercial, mobile, and network products by certified technicians in ESD/ISO certified facilities . This capability allows clients to offer warranty and post-warranty repair services without maintaining their own repair facilities.
The Foxconn Connection
In my analysis, the connection to Foxconn is a crucial aspect of understanding ECMMS Services Inc. As a subsidiary of Foxconn GSSD, the company benefits from the resources, expertise, and global reach of one of the world’s largest electronics manufacturers.
Foxconn’s Role in the Electronics Industry
Foxconn, also known as Hon Hai Precision Industry Co., Ltd., is a multinational electronics contract manufacturer headquartered in Taiwan. The company is the world’s largest electronics manufacturer, producing devices for major technology brands including Apple, Microsoft, and Sony. Foxconn’s extensive manufacturing capabilities and global supply chain infrastructure provide a strong foundation for ECMMS Services Inc’s operations.
Strategic Synergies
The connection between ECMMS Services Inc and Foxconn GSSD creates several strategic advantages :
- Access to Manufacturing Expertise: The company benefits from Foxconn’s deep manufacturing knowledge and quality control processes.
- Supply Chain Integration: The company can integrate its reverse logistics services with Foxconn’s forward supply chain operations.
- Global Reach: Foxconn’s global presence allows ECMMS Services Inc to serve clients across multiple regions.
- Technology Resources: Access to Foxconn’s technology resources supports the company’s advanced IT platform for inventory control and tracking.
In my view, this connection to Foxconn differentiates ECMMS Services Inc from independent logistics providers. The company’s ability to leverage Foxconn’s resources and expertise provides a competitive advantage in the reverse logistics and repair services market.
Employment and Career Opportunities at ECMMS Services Inc
Based on the available evidence, ECMMS Services Inc offers employment opportunities at its various locations. Job postings on platforms like Glassdoor provide insight into the company’s operations and employee benefits [citation:7, 9, 12].
Job Opportunities
A job posting on Glassdoor for a “Direct Shipment Packer” position at eCMM Services, Inc. – Foxconn provides a detailed look at the company’s operations in Sandston, VA [citation:7, 9]. The job description notes that this role is “integral to the success of one of the world’s largest ink cartridge packaging plants” [citation:7, 9]. This indicates that the company is involved in the packaging and shipment of ink cartridges, likely for a major printer manufacturer.
Employee Benefits
The job posting highlights several employee benefits:
- No-cost employee-only healthcare
- Company-paid skill enhancement
- Company-paid life insurance
- Paid breaks
- Accruing PTO starting day 1
- 401k company match after 3 months of employment [citation:7, 9]
These benefits demonstrate the company’s commitment to attracting and retaining employees in a competitive labor market. In my view, the offer of no-cost healthcare is a particularly significant benefit.
Work Environment
The job description notes that employees work in a “clean and reasonable work environment” [citation:7, 9]. The position requires standing for 6-8 hours, carrying up to 50 pounds, and general computer knowledge [citation:7, 9]. The employer also requires a clean background and drug test, and notes that they are a drug-free workplace [citation:7, 9].
The company is also an official participant in the Virginia Values Veterans (V3) Program, demonstrating a commitment to hiring veterans .
Salary Information
Based on Salary.com data, the average annual salary for employees at Ecmm Services Inc in the United States is $66,645, which translates to an approximate hourly wage of $32 . Salaries typically range from $58,626 to $75,528 annually .
The highest paying role identified is Human Resources Director – Virtual, with an annual salary of $188,834 . Other roles and their salary ranges include:
| Role | Annual Salary Range |
|---|---|
| Full Time IT Project Coordinator | $52,965 – $68,350 |
| FT Family Law Paralegal | $84,938 – $104,490 |
| FT Project Coordinator | $95,413 – $126,138 |
| FT Corporate Recruiter | $144,913 – $197,805 |
Employee Reviews
Employee reviews indicate a positive work environment with opportunities for growth and development . One review noted:
“I’ve been given so many opportunities to learn and advance my career. It’s truly inspiring. This transparency builds trust and ensures that everyone is aligned and working towards the same strategic objectives” .
Another employee observed:
“This psychological safety allows us to take calculated risks and innovate without fear, which is crucial for both personal and company growth. I feel supported in balancing my career and my family life without compromise” .
ECMMS Services Inc vs. Other Entities with Similar Names
In my analysis, it is important to distinguish ECMMS Services Inc from other entities with similar names, as confusion can arise when researching the company.
Environmental and Construction Management Services, Inc. (ECMS)
Environmental and Construction Management Services, Inc. (ECMS) is a Boston-based consulting firm specializing in construction management and hazardous materials . This is a distinct entity that focuses on environmental consulting and construction services.
Ecmm Services Inc (Bloomberg Profile)
A Bloomberg profile identifies an Ecmm Services Inc founded in 2010 that manufactures carbon paper and inked ribbons . This appears to be a different company that operates in a different industry.
Ecmm Services Inc (Salary.com)
Salary.com data references an “Ecmm Services Inc” that reports revenue of less than $5M and fewer than 25 employees . This may be a different entity than the ECMMS Services Inc with 201-500 employees . The salary data also includes roles like “Family Law Paralegal” and “Corporate Recruiter,” which are not typically associated with supply chain companies .
eCMM Services, Inc. – Foxconn (Glassdoor)
Glassdoor listings reference “eCMM Services, Inc. – Foxconn” with job postings in Sandston, VA [citation:7, 12]. This appears to be the same entity as ECMMS Services Inc, operating in Sandston for ink cartridge packaging operations.
Potential Confusion with Ecmm Services Inc
The existence of multiple entities with similar names creates potential for confusion. In my view, the most reliable information about ECMMS Services Inc comes from the company’s own website and tracking portal , which provides the most comprehensive overview of services.
Comparison of Similar Entities
| Entity | Primary Business | Location | Key Differentiator |
|---|---|---|---|
| ECMMS Services Inc (Houston) | Reverse logistics, supply chain solutions | Houston, TX | Foxconn subsidiary, ISO-certified services |
| Ecmm Services Inc | Manufacturing carbon paper, inked ribbons | United States | Founded 2010, different industry |
| eCMM Services, Inc. – Foxconn (Sandston) | Ink cartridge packaging | Sandston, VA | Foxconn subsidiary, packaging operations [citation:7, 9] |
| Environmental and Construction Management Services | Construction management, hazardous materials | Boston, MA | Different industry, consulting focus |
Advanced IT Platform and Technology Infrastructure
Based on the available evidence, ECMMS Services Inc operates an advanced IT platform that powers its service delivery . This platform is a key differentiator for the company, enabling efficient operations and real-time visibility for clients.
Key Technology Features
The company’s advanced IT platform reportedly powers :
- Inventory control and management
- Shipment tracking and visibility
- Data reporting and analytics
- Efficient logistics operations
This technology infrastructure supports companies that rely on speed, precision, and cost-effectiveness in their supply chain operations . In my view, the investment in technology is essential for competing in the modern logistics industry, where clients demand real-time visibility and data-driven decision-making.
The Importance of Reverse Logistics in the Electronics Industry
In my analysis, ECMMS Services Inc’s focus on reverse logistics addresses a critical need in the electronics industry. Reverse logistics—the process of managing product returns, repairs, and refurbishment—is an increasingly important function for electronics manufacturers and retailers.
Challenges in Electronics Reverse Logistics
The electronics industry faces unique challenges in reverse logistics:
- Complex Product Mix: Electronics products vary widely in design, components, and value.
- Data Security: Products often contain sensitive data that must be securely erased.
- Environmental Regulations: Electronics waste must be managed in compliance with environmental regulations.
- Counterfeit Detection: Authenticating products and detecting counterfeits is critical.
- Quality Standards: OEM-certified repairs require compliance with manufacturer specifications.
How ECMMS Services Inc Addresses These Challenges
ECMMS Services Inc’s service offerings address these challenges :
- Multi-level testing and diagnostics to identify issues
- OEM-certified repairs by certified technicians
- ESD and ISO-certified facilities ensuring quality and safety
- Counterfeit detection capabilities
- Comprehensive data reporting and transparency
In my view, this comprehensive approach to reverse logistics positions ECMMS Services Inc as a valuable partner for electronics brands seeking to manage product returns and repairs efficiently.
The Role of Certifications in Building Trust
The certifications held by ECMMS Services Inc serve as important trust signals in the logistics and electronics services industry . Let’s examine each certification’s significance:
ISO 9001: This certification demonstrates that the company has implemented a quality management system that meets international standards. For clients, this provides assurance that services will be delivered consistently and reliably.
ISO 14001: This certification indicates that the company has implemented an environmental management system. In the electronics industry, environmental responsibility is increasingly important.
OSHAS 18001: This certification relates to occupational health and safety. It demonstrates that the company prioritizes worker safety.
ESD 20.20: This certification relates to electrostatic discharge control. ESD is a critical concern in electronics handling and repair, as static electricity can damage sensitive components.
In my view, these certifications are particularly important for a company handling electronics repairs and refurbishment. They provide clients with confidence that their products will be handled safely and professionally.
Conclusion
Throughout this exploration of ECMMS Services Inc, I have found that this Foxconn subsidiary represents a significant player in the reverse logistics and supply chain solutions space. The practical lesson is that ECMMS Services Inc provides essential services that support the lifecycle of electronic products, from forward logistics through reverse logistics, repairs, and refurbishment.
I believe the central insight is that ECMMS Services Inc’s value lies in its comprehensive service offering, its connection to Foxconn’s resources, and its commitment to quality through certifications and advanced technology. The company’s ability to handle end-to-end reverse logistics for electronics brands positions it as a valuable partner in a critical industry segment.
From my perspective, the company’s focus on customizing solutions to match client needs reflects a client-centric approach that helps build long-term relationships. The employee reviews suggest a positive work environment and a commitment to professional development, which likely contributes to the company’s reputation for reliability and quality.
For those interested in exploring more about supply chain management, reverse logistics, and technology services, resources like those available at WordPlay-2018 can provide additional insights into business operations and logistics.
Frequently Asked Questions
What is ECMMS Services Inc?
ECMMS Services Inc is a subsidiary of Foxconn GSSD, founded in 2011 to offer tailored supply chain solutions across North America . The company specializes in end-to-end reverse logistics, repairs, refurbishments, warehouse solutions, and customer support for electronic products, with headquarters in Houston, Texas .
What services does ECMMS Services Inc offer?
The company offers a comprehensive suite of services including forward logistics, reverse logistics, order fulfillment, material management, warehouse management, screening and testing, kitting and packing, and OEM-certified repairs . They handle everything from supply chain optimization to returns management and product testing.
Where is ECMMS Services Inc located?
The company’s headquarters is at 8845 Fallbrook Dr., Houston, TX 77064 . They also have operations in Sandston, VA [citation:7, 9], and a registered address in Diamond Bar, CA .
What certifications does ECMMS Services Inc hold?
ECMMS Services Inc holds several important certifications including ISO 9001 (quality management), ISO 14001 (environmental management), OSHAS 18001 (occupational health and safety), and ESD 20.20 (electrostatic discharge control) .
How can I track a shipment from ECMMS Services Inc?
You can track your ECMMS Services Inc shipments using their online tracking tool, which provides full visibility across the entire delivery cycle . The tracking tool covers package progress, order fulfillment, and return processing in real time.
What is it like to work at ECMMS Services Inc?
Employee reviews indicate a positive work environment with opportunities for learning and career advancement . The company offers benefits including no-cost employee-only healthcare, company-paid skill enhancement, company-paid life insurance, paid breaks, accruing PTO starting day 1, and a 401k company match after 3 months of employment [citation:7, 9].
What is the relationship between ECMMS Services Inc and Foxconn?
ECMMS Services Inc is a subsidiary of Foxconn GSSD . This relationship provides the company with access to the resources and expertise of one of the world’s largest electronics manufacturers, supporting its reverse logistics and supply chain operations.
What are the salary ranges at ECMMS Services Inc?
Based on salary data, the average annual salary for employees at Ecmm Services Inc in the United States is $66,645, with salaries typically ranging from $58,626 to $75,528 annually . The highest paying role is Human Resources Director – Virtual at $188,834 .
Sources
- “ECMMS Services Inc Tracking,” GoCourierTracking, July 2025
- “Ecmm Services Inc – Company Profile and News,” Bloomberg.com
- “eCMMS-Overview, Competitors & Contact Info,” Selling.com
- “Ecmm Services Inc Average Salary and Pay Ranges,” Salary.com, July 2026
- “Ecmm Services-Overview, Competitors & Contact Info,” Selling.com
- “Environmental Construction Management Services Inc,” MapQuest
- “eCMMS 3rd Shift: Direct Shipment Packer,” Glassdoor, August 2026
- “C3316042 – ECMM SERVICES INC,” City-Data.com, January 2010
- “eCMMS 3rd Shift: Direct Shipment Packer,” Glassdoor, July 2026
- “Ecmc Services Inc,” Candid.org
- “Ecmm Services Inc Average Salaries,” Salary.com
- “eCMM Services, Inc. Job in Sandston, VA,” Glassdoor, May 2026
Disclaimer
This article provides general information about ECMMS Services Inc and related entities for informational and educational purposes. The analysis is based on available public information and may not reflect the most current features, policies, or operations of the company. This article does not constitute an endorsement of ECMMS Services Inc or any of its services. The views expressed are those of the author based on available evidence. Readers should conduct their own research and consider their specific needs when evaluating logistics and supply chain service providers.
